COMPLIMENTARY PICKUP AND DELIVERY THROUGHOUT NW ARKANSAS!
Please reach us at pinnaclerugs@gmail.com if you cannot find an answer to your question.
We clean rugs from all around the world. Wool, silk, cotton, linen, viscose, jute, sisal, acrylic, polyester/synthetic rugs. Hand knotted, hand and machine woven, loomed, flat weave, kilim, tufted, shag, braided, hooked, needlepoint, tapestry, embroidered, tribal, as well as animal hides. We also specialize in cleaning and protecting fine upholstery. All velvets, silks, cottons, leathers, and synthetics. (We do not clean draperies or blinds)
Hand knotted rugs possess certain inherent characteristics which aid in their uniqueness. Color variations in the field and or border, known as abrash, are a beautiful example of such a characteristic. The term abrash, from the Arabic word for mottled, is typically used to denote color changes or striations running horizontally across the face of a rug. These color changes will appear within the same color ie., a light blue field may have striations of darker blue. However, abrash can also refer to a more general variation of color throughout a certain field of color causing the area to have a mottled appearance. Abrash results from variations in the dyeing process. Most commonly, different dye lots may not result in a perfect match, particularly if small dye batches are used. The weaver runs out of one batch and restarts with another which may result in a shade difference. Differences within the same dye lot are also possible. Variations in the yarn density and twist, especially with hand spun yarns, allow for different absorption rates of dyes. In addition, the time spent in the dye bath may also affect absorption rates since the yarns on the outside of the skein will absorb color faster than the yarns on the inside of the skein. Occasionally, abrash may appear more apparent following a professional cleaning. Sometimes the true colors are obscured by soiling, and often the rug owner will very closely inspect the rug noticing slight variations which were pre-existing, but have long been forgotten. Although some may prefer consistent and precise coloring in their rugs, abrash is often prized as a beautiful characteristic of an oriental or hand made rug. Many machine made rugs often incorporate abrash in their designs to enhance their appeal. It is often discussed in the rug community how much of abrash is an “accident” of the dye process or how much is intentional by the weaver. The question only adds to the mystique of oriental rugs. Source: ARCS. Association of Rug Care Specialists
At Pinnacle Rug Cleaning, we guarantee 100% odor removal with our specialized cleaning process. Surface (carpet wand) cleaning is also available on request, as well as hand washing and dry cleaning. Regardless of method, all items will be dusted thoroughly prior to cleaning. We follow very specific protocols so that damage is not done to your rug. Improper cleaning attempts by inexperienced cleaners and/or home cleaning can lead to shape distortion, ripples, shrinkage, stretching, bleeding, fiber damage, texture/pile distortion, and mildew/mold. We take all of the proper precautions to ensure the safety of your treasured items.
It is understandable to do some comparison shopping when purchasing rug cleaning services. Many Carpet Cleaning companies offer in home rug cleaning as part of their standard services. An on-site surface cleaning is perfectly fine for some rugs with lower levels of soiling, however this is not the same as rug washing. Our specialized immersion cleaning process is simply unavailable anywhere else in NW Arkansas. When choosing a cleaner, be sure that the company you choose is clear about the level of service they will provide - before you make your final decision. If a company plans to take away your rugs, how will they clean them? Where will they clean them?
Our rug plant is indoors, and we provide only the highest levels of service when dusting, washing, rinsing, extracting, and drying your items. Videos of our process are available to view on our various social media pages.
Watch for upcoming Open House dates as well, we would love to give you a tour of our facility!
There are always risks involved when attempting to clean or restore certain types of rugs. We take care to preinspect every rug thoroughly before our process begins. Pet urine deposits, residual previous cleaning products, and prior cleaning attempts can cause discoloration and destabilize dyes. This can often go unnoticed until bleed occurs during an otherwise "safe" cleaning process. We do our best to manage all of these risks and provide you with the deepest, safest professional cleaning possible. We have years of experience with fine textiles, and are accustomed to working with the most delicate fibers on the market.
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